Thursday, November 29, 2007
The Great Software Brownout
Some businesses and individuals are not upgrading to Vista. The Wall Street Journal said that 30% of businesses never plan to switch. But some software is upgrading and is not backwards compatible. Vongo an on-line movie service that shows movies from the Starz network now only works with Windows Media player 11. But to upgrade to the player you also have to upgrade to Internet Explorer 7.0. While not part of the Vista operating system, IE 7.0 uses the same interface. So hold outs such as myself found that on Thanksgiving my Vongo service stopped working. Customer support suggested I upgrade to IE 7.0 and then downgrade after downloading Windows Media Player. Why would Microsoft require the upgrade for both if they did not require each other to operate? What most concerned me is that Vongo is not listing IE 7.0 on the list of requirements to use Vongo. But if it is a requirement of one of their requirements? Note: A brownout is when a location does not receive all of the electricity they request. But because they receive some electricity lights are dim and some appliances work while others do not. So in this case Vongo does not work and Netflix does.
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2 comments:
Hello,
Just to clear up any incorrect information, IE 7.0 is not required to run Vongo which is why it is not posted as part of the system requirements. I head up the customer care for Vongo and personally run Vongo with WMP 11 and IE 6.0.
Good to see you are active again. This may be unrelated, but it seems like Microsoft is trying to bridge the gap from stand alone systems to server side systems. I find it annoying when our network goes down and MS Word 2003 help goes down.
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